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We regularly review and update our Q&A & Info section each school year or as required to ensure clarity and accessibility,
as we recognize that some information may not be easily understood or located on our website.
Please note that certain details are exclusively available in the members section, which is relevant only to current members.
What should I wear to my class?
Students are allowed to wear their school PE kit during their initial booked training. If a student forgets their PE kit or does not have approved clothing they will observe the class from their seating area.
When do I need a SHMA Karate Uniform and Protective Head-Guard?
Students must acquire the SHMA Uniform and Protective Head-Guard before beginning their second term. These items must be purchased together and are available in our online shop. Many parents opt to buy the SHMA Uniform and HeadGuard during their child's first term so that they feel more inclusive wearing their martial arts uniform in class. Only SHMA uniforms with the logo and approved badges may be worn.
Can I make up a missed class? UPDATED 29/6/26
SHMA reserves the right to cancel up to two (2) sessions per term for each scheduled class due to: Venue issues or closure Severe weather Instructor illness Health & safety concerns Operational requirements Where reasonably possible, a make-up class will be offered. If venue-based training cannot continue due to circumstances beyond SHMA's control, including school closure, venue closure, government restrictions, or public health measures, SHMA may transfer classes online. Classes will continue on the same scheduled days and times wherever reasonably possible. Fees remain payable and no refunds or fee reductions will be provided due to the change in delivery method for the remainder of the term (Terms are September 1st - December 31st, January 1st - March 31st, April 1st - August 31st). Termly Students Students enrolled on a termly payment plan may make up one missed lesson per term (2 if Training 2 classes per week) if they are unable to attend for any reason. Any additional missed lessons are forfeited and are not eligible for a catch-up class. All catch ups are voided after the last day of the training term. Training Terms end in December, March & July. If a lesson is cancelled by SHMA, students will receive a catch-up lesson or credit. Catch-up lessons must be taken within: 6 months if 1 lesson was cancelled by SHMA. 12 months if 2 lessons were cancelled by SHMA. Any unused catch-up lessons after these timeframes will expire. Monthly Paying Students Students paying monthly may make up any lessons they miss for their own reasons during the current month or the following month only. Any unused catch-up lessons after this period will be forfeited. If a lesson is cancelled by SHMA, the same catch-up time limits apply: 6 months to use a catch-up lesson if 1 lesson was cancelled by SHMA. 12 months to use catch-up lessons if 2 lessons were cancelled by SHMA. Any unused SHMA-issued catch-up lessons after these timeframes will expire. Catch-up lessons are subject to class place availability and must be booked in advance. Catch-up lessons have no cash value, are non-transferable, and cannot be carried forward beyond the stated expiry periods.
Discounts and Term Payments Understanding
Please see Booking Ts and Cs
Does my child require an after-school snack?
Students enrolled in the afterschool classes listed below may bring a snack, which must be fresh fruit or fresh vegetables. No other snacks are permitted. Monday: 3:00 - 4:30 PM (1 snack), 3:00 - 515/6PM (1-2 snacks) Tuesday: 3:00 - 4:30 PM (1 snack), 3:00 - 5:15/67PM (1-2 snacks) Friday: 2:15 - 4 PM (1 snack), 2:15 - 4:45/5 PM (1 or 2 snacks)
School Vehicle Access
Vehicles are not allowed to enter the Avenue Primary School without a vehicle access agreement approved by SHMA To request the vehicle access agreement, please contact SHMA.
How do I contact SHMA?
The SHMA Mobile number (07714 425883) is only to be used (TEXT) to let us know that your child will not be attending class or that your child will be collected by another person who is not one of your childs nominated collectors. If you do need to contact us please use the SHMA email or the Contact Us form on our website. Please DO NOT text on a Sunday or any day after 8pm.
Gup & CDB Belt Grading Certificates
Students receive belt grading certificates: 10th Gup (when they enter the Gup ranks). 6th Gup (Intermediate rank). 2nd Gup (Advanced rank). CDB (Black Belt Candidate)
Admin Team
Our Administration team will respond to your emails within 5 days of receiving them. You can find answers to most of your questions on our website.
Sparring Kit
Dipped Foam Shin Guards are mandatory for students once they attain their 10th Gup (Yellow Belt). For 9th Gup (Yellow Belt with a White Tag), students require Dipped Foam Hand & Foot Guards (male students must also have a groin guard). You can find all Sparring Kits available for purchase in our website shop. While you're welcome to buy your own sparring kit from Amazon etc, please ensure it meets the required style and colour. Purchasing the complete sparting kit from the 10th Gup Yellow Belt level enables students to join the sparring group instead of participating in the 2/2 turn-based sparring training. A full sparring kit is required for all students to compete in any competitions.
Members Section
The members section is secured with a password and includes following information: SHMA Studio Rules Student Information (Grading Approval, Credits, Termly Confirmations) CDB & Black Belt Section Belt Grading (Information Booking Form) SHMA Student Handbook Technique Video Links If you are unable to access the members section you probably need the termly password which is issues at the start of each term to all booked emails - please check your emails from SHMA.
Collection & Late Collection Fees
If you are unsure of where to drop off or collect your child, please email SHMA. Late Collection Fees 1 - 5 Minutes Late = £1 6 - 10 Minutes Late = £3 11 - 15 Minutes Late = £5 16 - 20 Minutes Late = £7 21 - 30 Minutes Late = £10 31 - 40 Minutes = £15 41 - 50 Minutes = £20 51 - 60 Minutes = £30 All late payment charges must be settled in full before any student may attend their next class. To prevent a late fee, please arrange for a class collection buddy to look after your child if you are running late. Keep in mind that we can only release your child to persons confirmed via email or text to SHMA. If you call the child's school, we will accept their approval for the release.
Code of Conduct & Membership of SHMA
As a student or representative of Snow Her Martial Arts, you are expected to always act respectfully towards everyone. Students and representatives are encouraged to treat others as you wish be treated. Please remember that any form bullying, harassment, discrimination, or defamation in any format is strictly prohibited.
Termly & Monthly Payment Fees
Please see Booking Ts and Cs
Safeguarding Concerns & Complaints
For safeguarding concerns, please visit our safeguarding section on our website. This will provide you with guidance on whom to contact regarding any safeguarding issues. For any complaints not covered by our terms that you accepted during booking, please reach out to SHMA using the Contact Us form available on the website.
Photos & Videos
Parents are allowed to take photographs at the following SHMA events: Belt Gradings, Club Championships, and Belt and Certification awards. These photos are intended for personal use only, and any images featuring other individuals (children, spectators, instructors, etc.) must not be shared or uploaded to social media. Video recording is not allowed. If parents wish to a photo that includes other individuals, they must obtain permission from SHMA via email. SHMA will then seek consent from the other parties involved and contact you. SHMA will gain consent for all photos intended for display on any public areas of our website before posting. Once consent is secured, it is the parent's responsibility reach out to us if they would the photograph removed. Photos posted in our members section do not require prior consent; however, parents can request their removal.
Mobile Phones, Laptops, and more.
Mobile phone usage is prohibited in any area where students are training or waiting. Parents observing a class must keep phones silent and stored away in a pocket or bag; if you need to use your phone, please exit the building first. Students attending classes are required to place their mobile phones screen down on the administration table for privacy during the entire class.
Medical & Medications
We can only access medications for Avenue Primary Academy students until 5:30 PM weekdays since our classes are held at the Avenue Academy. If your child uses an asthma inhaler or an-injector (EpiPen), please ensure they bring it to all martial arts classes scheduled after 5:30 PM and on weekends. Students are not allowed to carry any medications in their bags (such as headache tablets or lozenges). These should handed over to the senior class instructor for safekeeping. SHMA can only administer lifesaving medications and for other medications requires written consent via email or text, including the medication, dosage,, and reason for administration. SHMA reserves the right to deny class entry or participation to any student whom the senior class instructor believes may be at risk without their lifesaving medication, particularly asthma inhalers auto-injectors.
Belt Gradings
The students senior class instructor will update the members info section to show students who have been pre approved for a belt grading. A Pre approved grading means that with consistant and focussed training and regular home practice the student should grade on the month that has been indicated. If a student does not meet the requirements to pass their grading they will be withdrawn from their grading. the grading fee paid will be carried over to the students next scheduled grading. There are many reasons why a student may grade more or less frequently than another student: The students age, the class they attend, the lessons attended each week (1, 2 or 3), monthly focus workshops attended, attendance & lateness, holiday camps attended, regular home practice supervised.
Attendace, afterschool absence & Lateness
All members must who pay termly must register for each school term using the text system provided on the weekly class schedule page. Students cannot attend classes unless the term is booked through text and payment has been made, monthly students do not need to re register each term. All payments cover the student's martial arts training insurance. If your child will miss an afterschool class, please notify us via our text number to ensure the class assistant can focus on assisting students rather searching for your child. Students who are frequently late may be denied entry to class at the discretion of the senior class instructor, and no makeup sessions will be offered. Late pickups will incur additional fees.
Purchases made via our website Store
All orders placed through our website will be delivered to the students during their next class or as soon as we receive the delivery.
Presentation, Hygiene & Jewelry
All students are expected to display a high level of personal hygiene. Students should wear a clean uniform. Finger and toe nails must be kept short to avoid injuring another student. Hair must be tied back to avoid obscuring the students view or from getting caught when training with a partner or a weapon and Hands and feet should be clean. Jewellery including watches, necklaces, rings (wedding rings may be worn) and earrings should be removed. If they can not be removed, because of religious reason, then religious wrist bands must be covered by a tennis style wrist band from the belt grade of 7th Gup(see our website shop for our tennis bands) and earings should be covered with a plaster.
Calendar
Our website calendar provides information and updates on term class dates, term class adjustments, grading schedules, private lessons, grading workshops, competitions, parental viewing days, and more! Please take note that our term will differ from all other clubs. The information is in a "book cover" format; simply click to "open the book for full details.
Private Lessons
Students may book a single private lesson, book monthly, or book termly with Master Carmichael or a Private lesson Instructor. Fore more information please contact snowheronsmartialarts@gmail.com
Trial Lessons
We allow a free trial lesson at the follow classes/times: Tuesdays & Fridays 5:45 - 6:45pm 6 - 12 Yrs of Age Fridays 7 - 8pm School Yr 7 + / Adults Saturdays 9:15 - 10:15am 5 - 12 Yrs of Age To request a trial lesson please Contact Us via our website To have a trial lesson at an afterschool class we will charge the class fee: Monday 3 - 4:15pm (£12), Tuesday 3 - 4:15pm (£12) and Fridays 2:15 - 4pm (£15).
Whats a Belt Grading Workshop?
We conduct grading workshops a few weeks prior to the main grading months of June, December, and March. These workshops concentrate on the students' grading syllabus available in their A5 grading cards the student handbook in the members section. Participants will review the technical requirements and receive guidance on their practice needs to ensure they are fully prepared and confident for their grading.